Terms and Conditions

Services
The company Live Escape Game Schweiz GmbH organizes and offers “Live Escape Game” games in Switzerland
The webpage LiveEscapeGame.com as well as the various “Live Escape Game” games are operated by the company:

Live Escape Game Schweiz GmbH
E-mail: info@LiveEscapeGame.com

Participants and Booking
Participants of live escape game are persons, who make booking(s) via the homepage LiveEscapeGame.com. The booking process is done on-line via the LiveEscapeGame.com webpage. A successful registration is required in order to perform bookings on the LiveEscapeGame.com webpage. With the booking, the participant accepts the prices and General Terms and Conditions of Live Escape Game Schweiz GmbH.

Arrival Time and Start of the Game
Teams are kindly requested to arrive on-time for start time of the game.
A late arrival can cause delayed game starts for other teams later that day. In order to prevent such delays of game starts for other teams, Live Escape Game Schweiz GmbH reserves the right i) to reduce the available game time with the amount of delay of the team, ii) to cancel the booking in case the delay is more than 30 minutes.
In the above cases the participants have no right to claim any compensation from Live Escape Game Schweiz GmbH.

Cancellation Fee
Cancellation of a booking must be requested in per Email in writing and only come into effect after a written confirmation from Live Escape Game Schweiz GmbH. Following time limits apply:
1. In case of no show, or in case of cancellation within 72 hours of the start of the game: 99 CHF per game is payable.
2. In case of a cancellation more than 72 hours before the game start: no cancellation fee will be charged.
If a charge in arrears requires legal collection after unsuccessful dunning, a payment of an additional CHF 150.- per order must be made to Live Escape Game Schweiz GmbH as compensation for the resulting expense.
With the booking, the participant accepts the prices and General Terms and Conditions of Live Escape Game Schweiz GmbH.

Liability
Live Escape Game Schweiz GmbH does not assume liability for any damages directly, or indirectly resulting from the use of its premises, participating on its tracks. Live Escape Game Schweiz GmbH does not assume liability for 3rd party services. The responsibility regarding the insurance lies with the participants.

Copyright
Any act of copying, assumption, transfer and publication of Live Escape Game Schweiz GmbH, its idea, its homepage, game materials, marketing tools and/or products is not permitted and will be prosecuted by civil and/or criminal law.

Changes in General Terms and Conditions (GTC)
The company Live Escape Game Schweiz GmbH reserves the right to change the GTC any time without notice. The applicable version of the GTC is always the latest, on the www.LiveEscapeGame.com homepage, available version.

Place of jurisdiction and applicable law
Swiss law is applicable. Place of jurisdiction: Zürich, Switzerland.

Zürich, August 2014

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