I. Scope of the processing of personal data
Our processing of personal data of our users is limited to those data that are necessary for the provision of a functional website and our content and services. The processing of personal data of our users is only carried out for the purposes agreed with them or if there is another legal basis (in the sense of the DSGVO). Only such personal data is collected that is actually required for the implementation and processing of our tasks and services or that you have voluntarily provided to us.

1. The responsible person in the sense of the Data Protection Regulation is:

Live Escape Game Switzerland GmbH

Grossackerstrasse 73

8041 Zurich, Switzerland

Tel.: +41 44 58 66 406

E-mail: info@liveescapegame.com

2. Your rights

You have the right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, data transfer, the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling.

You also have the right to revoke any consent you may have given to use your personal data at any time.

If you are of the opinion that the processing of your personal data by us is in conflict with the applicable data protection regulations, you have the possibility to complain to the data protection authority.

II. Description and scope of data processing

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted by your Internet browser to us or to our web space provider. With these so-called server log files, among other things: Information about the browser type and version used, the user’s operating system, the user’s Internet service provider, the user’s IP address, the date and time of access, Internet pages from which the user’s system accesses our website.

The data collected in this way is temporarily stored, but not together with other data from you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data is deleted again after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until final clarification of an incident.

Cookies

We use cookies on our website in order to make our offer user-friendly. Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. The cookies remain stored until you delete them. This allows us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you about the about the setting of cookies and that you allow them in individual cases. However, we would like to point out that deactivating cookies means that you will not be able to use all the functions of our website. The legal basis for the data processed by cookies is Art. 6 para. 1 p. 1 lit. The cookies remain valid for 30 days and are then deleted by your browser.

Contract processing

The data you provide for the use of our goods and/or services are processed by us for the purpose of contract execution and are necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data.

The legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO.

We delete the data with complete contract execution, but must observe the retention periods under tax and commercial law.

Newsletter

If you register for our free newsletter, the data you requested for this purpose, i.e. your e-mail address and – optionally – your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration.

In the context of the registration process for newsletters, we use data collected exclusively for the newsletter dispatch – they are therefore in particular also not passed on to third parties.

The legal basis for this is Art. 6 para. 1 lit. a) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Contact/inquiry by email

If you contact us by e-mail, the data you provide will be used to process your inquiry. The provision of the data is necessary for processing and answering your request – without their provision, we can not answer your request or at best limited.

The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.

Your data will be deleted if your request has been answered conclusively and the deletion does not conflict with any statutory retention obligations, such as in the case of any subsequent contract processing.

Google Analytics

On our website, “Google Analytics”, a web analytics service Analytics: of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94.043 USA, hereinafter only referred to as “Google”, is used to evaluate website usage.

Through the certification according to the EU-US Privacy Shield (“EU-US Privacy Shield”)

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. The Google Analytics service is used to analyze the usage behavior of our website.

The legal basis is Art. 6 para. 1 lit. f) DSGVO.

Our legitimate interest lies in the analysis, optimization and economic operation of our website. Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transferred to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. Through this function, Google already shortens the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it will not associate your IP address with any other data. In addition, Google keeps at https://www.google.com/intl/de/policies/privacy/partners

Google provides you with further information on data protection law, e.g. on the options for preventing the use of data.

Google also offers a deactivation add-on at

https://tools.google.com/dlpage/gaoptout?hl=de offers a so-called deactivation add-on together with further information on this. This add-on can be installed with standard Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on tells the JavaScript (ga.js) of Google Analytics that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. If and which other web analytics services are used by us, you will of course also find out in this privacy policy.

Google Maps

We use Google Maps on our website to display our location. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”).

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you call up our website. If you call up the Google Maps component integrated into our website, Google stores a cookie on your terminal device via your Internet browser. In order to display our location and provide directions, your user settings and data are processed. Here we cannot exclude that Google uses servers in the USA.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimizing the functionality of our website.

Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.

If you do not agree to this processing, you have the option to prevent the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item “Cookies”.

In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.

In addition, Google offers further information at https://adssettings.google.com/authenticated

https://policies.google.com/privacy for further information.

Newsletter

We offer you the opportunity to subscribe to our free newsletter via our website.

For newsletter dispatch, we use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, hereinafter only referred to as “The Rocket Science Group”.

Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”).

https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active

The Rocket Science Group guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. In addition, The Rocket Science Group offers further data protection information at http://mailchimp.com/legal/privacy/.

If you register for our newsletter, the data requested during the registration process, such as your e-mail address and, optionally, your name and address, will be processed by The Rocket Science Group. In addition, your IP address and the date and time of your registration will be stored. In the course of the further registration process, your consent to the sending of the newsletter will be obtained, the content will be described in detail and reference will be made to this privacy policy.

The newsletter subsequently sent via The Rocket Science Group also contains a so-called tracking pixel, also called “web beacon”. With the help of this tracking pixel, we can evaluate whether and when you have read our newsletter and whether you have followed any further links contained in the newsletter. In addition to other technical data, such as the data of your IT system and your IP address, the processed data is stored so that we can optimize our newsletter offer and respond to the wishes of the readers. The data is thus used to increase the quality and attractiveness of our newsletter offer.

The legal basis for the dispatch of the newsletter and the analysis is Art. 6 para. 1 lit. a.) DSGVO.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Google AdWords with conversion tracking

In our website, we use the advertising component Google AdWords and the so-called conversion tracking. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

Through the certification according to the EU-US Privacy Shield (“EU-US Privacy Shield”)

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.

We use conversion tracking for targeted advertising of our offer. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your terminal device. These so-called conversion cookies lose their validity after 30 days and do not serve to identify you personally.

If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you have clicked on one of our ads placed on Google and that you have subsequently been redirected to our website.

Google uses the information obtained in this way to provide us with statistics about visits to our website. In addition, we receive information about the number of users who have clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google AdWords will be able to identify you in this way.

In accordance with Art. 7 (3) DSGVO, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Through the appropriate settings of your Internet browser, you can also prevent or restrict the installation of cookies. At the same time, you can delete already stored cookies at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Furthermore, Google also offers the following link

https://services.google.com/sitestats/de.html

http://www.google.com/policies/technologies/ads/

http://www.google.de/policies/privacy/

for further information on this topic and in particular on the options for preventing data use.